Contact Us
Get in Touch
Whether you have an enquiry, require further information, or would like to share your feedback, the Malaysia Steel Institute (MSI) welcomes your message. Please use the contact details below or complete the enquiry form, and we'll direct your enquiry to the appropriate team.
Contact Information
Malaysia Steel Institute (MSI)
Level 26, Menara MITI
No. 7, Jalan Sultan Haji Ahmad Shah
Kompleks Kerajaan
50480 Kuala Lumpur
Malaysia
General Enquiries
Research & Data Enquiries
Send Us an Enquiry
Complete the enquiry form below with your details and message. Our team will review your enquiry and respond as soon as possible.
Feedback Management Process
MSI is committed to handling all enquiries and feedback efficiently and professionally.
Acknowledgement
We will acknowledge receipt of your enquiry or feedback within three (3) working days .
Response & Resolution
Most enquiries and feedback will be addressed within three (3) to fourteen (14) working days from the date of receipt.
Complex Enquiries
Where further investigation is required, we will keep you informed of the progress and provide an updated timeframe. All cases will be addressed within thirty (30) working days from the date the feedback was first received.